Fast and Reliable Delivery Service
Your trusted partner for quick and safe deliveries today!
Fast and Reliable Delivery Service
Your trusted partner for quick and safe deliveries today!
Your trusted partner for quick and safe deliveries today!
Your trusted partner for quick and safe deliveries today!
“At In Route Express, we deliver more than just packages — we deliver trust. Our platform is built for speed, dependability, and total customer satisfaction. Whether you're scheduling a same-day delivery or tracking a critical shipment, we ensure every order is handled with precision, care, and on-time delivery — every time.”
✅ Our Services
In Route Express offers a wide range of professional courier and transportation services designed for speed, reliability, and compliance—especially within the medical and healthcare industries.
📦 Medical Courier Services
Stat (urgent) medical deliveries
Routine medical specimen transport
Prescription and pharmaceutical delivery
Lab specimen pickup and delivery
Pathology and biopsy transport
Blood, plasma, and urine sample handling
Equipment, device, and supply transportation
🏥 Healthcare & Clinical Support
Hospital-to-hospital logistics
Clinic, pharmacy, and laboratory route coverage
Home healthcare delivery support
Medical document and record delivery (HIPAA compliant)
🚚 General Courier Services
Legal and document courier
Business-to-business deliveries
Bank deposits and sensitive mail
Private same-day deliveries
Scheduled route services
After-hours and weekend deliveries
⚙️ Special Handling Capabilities
Temperature-sensitive transport (with advance notice)
Chain of custody documentation
Secure transport for confidential materials
Proof of delivery with real-time updates
Barcode scanning (if equipped)
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📜 Certifications & Compliance
In Route Express drivers and personnel are trained and certified in key areas to ensure safe, compliant, and trustworthy service:
🛡️ Certifications Held
HIPAA Certification – Ensures protection of all health-related data and privacy.
Bloodborne Pathogens Certification – Safe handling of biological specimens.
OSHA Awareness – General occupational safety compliance.
TWIC (Transportation Worker Identification Credential) – Authorized access to secure areas, if needed.
Chemotherapy Transportation Certification – For safe delivery of chemo-related items and handling of hazardous materials.
Valid Driver’s License & Clean Driving Record – For professional-grade transport reliability.
GPS/Route Optimization Proficiency – Ensures fast and efficient deliveries.
We offer a variety of delivery options to meet your needs. Whether you need same-day delivery or scheduled deliveries, we've got you covered.
We take the security of your packages seriously. Our delivery personnel are trained to handle packages with care and ensure that they are delivered to the right person.
We love our customers, so feel free to visit during normal business hours.
At In Route Express, we are committed to delivering prompt, secure, and dependable courier and transportation services, with a primary focus on integrity, customer satisfaction, and medical industry compliance. Our procedures are designed to ensure consistent service quality, safety, and professionalism in every delivery.
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1. Service Commitment
We provide:
On-Time Pickups & Deliveries – We understand the importance of time-sensitive materials, especially in the medical and laboratory fields.
HIPAA-Compliant Handling – All protected health information (PHI) is managed with the utmost confidentiality and legal compliance.
Real-Time Tracking – Customers are provided with real-time delivery status updates when available.
Proof of Delivery (POD) – Signatures or delivery confirmations are obtained on all completed jobs.
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2. Scheduling & Availability
We operate 24 hours a day, 7 days a week — because your time-sensitive materials can’t wait.
Emergency and after-hours deliveries are always available.
All service requests should be submitted via our online portal, by phone, or email for prompt scheduling.
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3. Package Requirements
All items must be securely packaged, clearly labeled, and ready for transport upon pickup.
Hazardous, perishable, or temperature-sensitive items must be disclosed in advance to ensure proper handling.
We reserve the right to refuse improperly packaged or unlabeled items.
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4. Delivery Zones
We serve Cincinnati, OH and surrounding regions.
Long-distance or interstate deliveries are available under special agreement.
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5. Payment Terms
Payment is due upon service completion unless a billing account has been pre-approved.
Accepted forms: Cash, Credit/Debit, Business Account, ACH.
Late payments may be subject to a service charge.
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6. Cancellations & Rescheduling
We understand plans change. Please provide at least 2 hours’ notice for cancellations or reschedules.
Last-minute cancellations may incur a fee depending on travel already undertaken.
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7. Liability Disclaimer
While we exercise great care in every transport, In Route Express is not liable for:
Delays caused by traffic, weather, or unforeseen conditions.
Damage to improperly packaged goods.
Items not disclosed as fragile or hazardous.
Additional insurance options are available upon request.
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8. Confidentiality & Compliance
Our drivers are trained and certified in compliance with HIPAA, OSHA, and DOT regulations, ensuring the safe and confidential handling of all sensitive materials. We take privacy seriously and enforce strict protocols in all deliveries.
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9. Contact & Support
For questions, concerns, or support:
📞 Phone: 513-904-3526
📧 Email: mark@inrouteexpress.com
📍 Location: Cincinnati, OH
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Thank you for choosing In Route Express for your courier and transportation needs. Your satisfaction is our mission, and we pledge to serve you with professionalism, respect, and care—every mile of the way.
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